Refund Policy for NikkahInJannah.com

At NikkahInJannah.com, we are committed to providing a high-quality and trustworthy service for individuals seeking meaningful, faith-centered matrimonial connections. Please read our refund policy carefully before purchasing any of our services.

Once the refund is approved, It will take 7 days to Credit Back to the Account

1. General Policy

Due to the nature of our services—many of which involve digital content, consultations, and access to exclusive features—we generally do not offer refunds once a service or subscription has been purchased and activated.

2. Non-Refundable Services

Refunds will not be issued for:

• Profile activations and memberships once access is granted.
• Matchmaking services that have commenced.
• Consultation or coaching sessions that have been conducted or missed without prior cancellation.
• Digital downloads, eBooks, or other virtual content.

3. Eligible Refunds (Where Applicable)

We may consider a refund under the following circumstances:

• Duplicate Payments: If you were charged more than once for the same service.
• Technical Issues: If you were unable to access a service due to a platform error and our support team was unable to resolve the issue within a reasonable timeframe.
• Service Not Delivered: If you paid for a specific deliverable (e.g., a profile review or consultation) that was not provided within the agreed time.

To request a refund, please contact us at support@nikkahinjannah.com within 7 days of your purchase. Include your full name, transaction details, and the reason for the request.

4. Cancellation of Subscriptions

You may cancel your subscription at any time from your account settings. Cancellation will stop future billing, but no partial refunds will be issued for the current billing cycle.

5. Disputes and Chargebacks

If you believe a charge was made in error, please contact us first so we can resolve the issue. Filing a chargeback without contacting us may result in the suspension of your account.

6. Changes to the Refund Policy

NikkahInJannah.com reserves the right to update or modify this refund policy at any time without prior notice. Changes will take effect immediately upon being posted on the website.